Supporting Industry Best Practice
TA Fastrack is bound by, and committed to supporting, the National Privacy Principles (NPPs) set out in the Privacy Amendment (Private Sector) Act 2000. The aim of TA Fastrack is both to support and to ensure that it complies with the NPPs that form the basis of laws introduced to strengthen privacy protection for the general public. We believe that in supporting industry best practice this statement will address any potential concerns you may have about how personal information you provide to us is stored, used and accessed.
Collection of Information
TA Fastrack receives and stores transaction information, information you enter on our website or have provided to us in application, registration or administration processes.
Wherever it is lawful and practicable, TA Fastrack will endeavour to provide you with the option of not identifying yourself or not providing personal information when entering transactions with us. However, failure to provide the full and complete information we request may result in a limited ability on our part to offer or deliver complete services to you.
No personal information is collected when you browse anonymously. Anonymous browsing is when personally identifiable information is not required by an individual to gain access to our web site. In addition, personally identifiable information such as name, birthdate and contact details (email addresses) are only collected when you make an enquiry, place an order, book on a course or register to use the member only section. All other information will be requested from you directly.
Information collected is kept for as long as it is needed to service your account and provide services and products requested by you. When your information is no longer needed for these purposes we will destroy or permanently render anonymous any information held about you.
Use and Disclosure of Information
The primary purpose in collecting information from you is to enable us to fulfil our business commitments to you in providing management education and training, consultancy, events, membership and to improve these services to you and other clients of TA Fastrack. We may use the information you provide to help improve the services we deliver to you, measure consumer interest in TA Fastrack services, inform you of other TA Fastrack products and services or to comply with requirements under the law.
We will only collect and store information about you that is necessary. The information you provide may be used to offer, provide and improve our services to you and may also be disclosed to other parties such as TA Fastrack, organisations contracted to operate and maintain TA Fastrack databases, provide IT support Services and distribute TA Fastrack information, and other services providers that are affiliated with or support the provision of educational services offered by TA Fastrack.
TA Fastrack does not permit these parties to use information about you for any other purpose than to perform the services that TA Fastrack has instructed them to provide. All suppliers, agents and third party companies must sign a confidentiality agreement with TA Fastrack before any personal information is disclosed by TA Fastrack.
TA Fastrack will not, without your consent, disclose personal information for any purpose (a Secondary purpose) other than for the main purpose (Primary purpose) of fulfilling our business commitments to you, except where:
- it is required or authorised by law or for purposes of law enforcement and matters directly related to law enforcement or the prevention of unlawful activity;
- the Secondary Purpose is related to the primary purpose (or directly related when sensitive information is involved) and there is a reasonable expectation that
- we would use or disclose the information in the circumstances;
- TA Fastrack reasonably believes it is necessary to prevent any serious and imminent threat to any person's life, health or safety or the public's health or safety.
TA Fastrack will not otherwise disclose your personal information to any other party without your consent.
Third Party Relationships
TA Fastrack uses Web Advantage to provide a secure environment for the authorisation of credit card transactions over the Internet. Confidential information including client credit card details are encrypted the moment they are transmitted from the client's browser to the banking network using industry standard SSL 128-bit RC4 encryption technology.
A client's credit card details are not stored anywhere on the Internet and the only company who has access to this data is the merchant's bank. The bank also sends confirmation information via the same encryption technology back to the client's browser. These secure processes provide clients with peace of mind when purchasing online.
Storage and Security of Personal Information
TA Fastrack will use all reasonable endeavours to ensure that you only provide personal information in a secure environment and when the information is no, longer needed it will be destroyed or permanently render anonymous.
Where indicated by a lock (on the browser window), we protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information, you input. In conjunction with our key suppliers and agents, we operate secure data networks protected by an industry standard firewall and password protection system. We also take care to ensure that we have security measures in place to protect against the loss, misuse, unauthorised access, alteration, modification or disclosure of your user data under our control.
The security of any information (including personal information) downloaded and stored on your PC/Server etc is the responsibility of the individual. The individual is also responsible for the correct configuration of the hardware and software he/she uses to access an TA Fastrack website, along with the physical security and maintenance of that equipment.
Notwithstanding the fact that we take all reasonable steps to protect your personal data including the use of encryption technology, we cannot guarantee the security of any data you disclose online. You can help us keep your personal information secure by ensuring that any password you use on our web site is kept strictly confidential, and by logging off when you have finished using a shared computer.
TA Fastrack imposes strict rules on its employees who have access either to the databases that store your user information or to the servers that host our services and while we cannot guarantee that any unauthorised access, disclosure, loss, misuse or alteration to your data will not occur, we will take all reasonable steps to prevent such unfortunate occurrences.
You accept the inherent security implications of dealing online over the Internet and will not hold TA Fastrack or its agents or suppliers responsible for any breach of security.
Trans-border Data Flows
Where, for the purpose of fulfilling our business commitments to you, we disclose personal information to persons involved in administering the services, our related entities or business partners (Permitted Persons), and such Permitted Persons are in a foreign country, TA Fastrack will not, without your consent, transfer personal information to such Permitted Persons unless:
- we reasonably believe that the Permitted Persons are subject to a law, binding scheme or contract or we have taken reasonable steps to ensure that the Permitted Persons are subject to a contract which effectively upholds principles for the fair handling of personal information that are substantially similar to the National Principles for the Fair Handling of Personal Information embodied in the Privacy Amendment (Public Sector) Act 2000; or
- the transfer is necessary for:
the performance of services requested by you; or
for the purpose of fulfilling our business commitments to you; or
to implement pre-contractual measures taken in response to a request by you; or
- the transfer is necessary for the conclusion or performance of a contract concluded in your interest, between TA Fastrack and a third party; or
- all of the following apply:
the transfer is for your benefit; and
it is impracticable to obtain your consent to the transfer; and
if it were practicable you would be likely to consent to the transfer.
Accessing and Changing Your Personal Information
TA Fastrack attempts to ensure that all personal information collected and stored in its database systems is correct and accurate. You may at any time request access to the information we have collected from you and obtain a more in depth explanation about how the information is used by emailing us. We will endeavour to meet or advise of the outcome of a request within 7 business days of receipt.
If at any time you wish to change personal information that is incorrect or wish to have your personal information deleted, please email us. Unless personal information is required for administrative or legal reasons we will take all reasonable steps to meet such requests at the earliest possible opportunity.
You also have the right to request access to your personal information at any time. All our staff will be able to assist you with such a request and this information will be forwarded to you within 5 working days.
TA Fastrack will use all reasonable endeavours to protect and keep confidential any personally identifiable information in its possession in relation to its Members, subscribers or website visitors. If any confidential or personally identifiable information is accessed by a third party, whether by negligence or otherwise of TA Fastrack, its agents, suppliers, contractors, related bodies corporate, affiliates or associated parties, to the extent permitted by law, TA Fastrack is not liable for any loss, damage, costs, liability or other form of contribution.
We are constantly improving the TA Fastrack website and the tools you can use to manage the data that you provide to us. Please refer to this page from time to time to see any new policies about the use of these new features.
Further Information on Privacy
Further information may be obtained on privacy issues in Australia by visiting the Australian Federal Privacy Commissioner's web site at http://www.privacy.gov.au/.